Shipping is free for shipment within the continental United States.
Original works of art are shipped and packaged via UPS or FedEx Ground.
Please allow 14-21 business days from the date of your to your delivery date.
Once your order is shipped we will email you a tracking number.
It is important to include an accurate phone number, in case the shipping carrier needs to contact you.
Returns or Exchanges of Art
Purchases must be returned within 7 days from the date of delivery.
Returns must arrive in the same exact condition as when they left.
Returns must include all original packaging.
If returns arrive after 7 days, from the date of delivery, you will not be eligible for a credit and you must pay for the shipping back to the original delivery address.
Please note, there is no exception to this policy.
Damage During Shipping
In the unlikely event that your order is damaged during shipping you will receive a full refund or replacement if you provide all of the original packaging for the shipper's inspection.
The refund will be issued by the shipper and not Rachel Sousa.
Please note, there is no exception to this policy.
